Consulting Services

Below are some of the services:

Brendan Dugan Directions Hospitality Consulting Refining Culinary Arts and Restaurant Operations

Master Planning & Strategy Services

Want to make sure you’re heading in the right direction before launching a new service or program? Need a quick analysis of a process or practice? Can’t figure out the next steps? A specifically curated master plan is designed for your business or development project. The aim is always to maximise food and beverage revenue, rental returns and asset value for your project.

We’re here to help with a laser-focused strategy call.

Brendan Dugan Directions Hospitality Consulting Refining Culinary Arts and Restaurant Operations

Service Audits & Training

With our systematized review process, we can help you find areas of opportunity within your service delivery and develop a training program for your employees to improve customer engagement driving higher revenue and better online reviews.

Brendan Dugan Directions Hospitality Consulting Refining Culinary Arts and Restaurant Operations

Budgets & Business Planning

Hotels aren’t set-it-and-forget-it businesses. You’ve got to be continually looking and the market, understanding costs in all areas, benchmarking against industry norms and adapting offerings to stay ahead. We can help you rethink the way you manage your business and drive better financial performance.